About the store and EAGP

  • Where will and who will ?

This shop send their invoices by the company EAGP Brazil Ltda.
This store uses Paypal or PagSeguro , virtual wallet for online payments from your store. Since the account Paypal / destination PagSeguro is the individual owner of EAGP company , Emerson Pereira, identified by email: arte.eagp@gmail.com
If you want to identify the regularity of this store referring to the CPF / CNPJ , please contact us.

Art Products

  • How issued the note for products of the category Art ?

All Art category of products can not be issued invoices for the store , as are the intellectual property of products of individuals. Therefore, the artist ‘s work is responsible for delivering a receipt along with the work . The EAGP store is only the mediator of the sale and is not responsible for tax matters with respect to artists.

Services

  • How and where I describe what I want in my animation / illustration ?

All services available in the store are willing to shorten the bureaucracy , however, does not eliminate the need for a description / briefing held by the buyer. After the purchase of the service, EAGP will contact you by email , within a week , to close the briefing and specific details of the service according to the customer’s desire .

  • There is no service contract?

Yes . The respective illustration and animation contracts are contracts of this page and are automatically accepted from the time of purchase of the service.

How to buy

  • How does this online store work?

The store works with payment by Paypal / PagSeguro .
It consists of the following steps :

  1. Choose the product and click add to cart ;
  2. click checkout at the top right of the site ;
  3. confirm the chosen products ;
  4. enter your details to register . It is essential to fill in all the data so we can get the product data submission , and to issue the invoice São Paulo ;
  5. check the value and click the option to pursue the purchase ;
  6. you will be redirected ( a) to a secure page of Paypal / PagSeguro to make payment by your Paypal / PagSeguro account to open a Paypal account / PagSeguro or to make payment by credit card ;
  7. Ready! Now wait for the product to arrive , and then put his testimony about the product.

Delivery

  • How Deliveries are made ?

Deliveries of EAGP products cover the entire national territory and are operated by the post office .
The deadline for delivery and freight value is variable according to the customer’s ZIP code and the selected delivery model : PAC or SEDEX . Such information must be entered in the ” My Cart ” when the checkout.

The posting of the product, the EAGP Brazil , is the first working day after receipt of payment by PayPal / PagSeguro system.

For complete safety and the convenience of customers , all posts of EAGP are accompanied by RA ( return receipt requested ) , through which you can track the delivery and certify the sending and receiving dates.

For more information, be sure to access http://www.correios.com.br/ .

  • What is the delivery time after I buy my product?

From the moment of payment ( and confirmation ), the product arrives at a maximum of 20 working days from the payment confirmation day.

  • I can only buy in this shop , or can I get personally ?

You can get in person. Visit the Contact to see our address.

Safety

  • This shop offers security?

Buying the store EAGP , you have total security to make the payment , since it operates , or through Paypal or PagSeguro . For more information, be sure to access www.paypal.com.br or www.pagseguro.com.br.

In addition, this site offers protection service systems to ensure the security and privacy of our customers, such as the Ultimate Blog Security.

Register

  • I need to register on the site ? And my data be disclosed ?

Yes , you need to register in the site , if not done previously . This registration is done for client security , to issue invoices and shipping the product . The registration data and any other will not be disclosed to third parties and are protected.

Exchanges and Returns

  • Is there a guarantee ? As the exchanges and returns are made ?

You can request a replacement of a EAGP product purchased in our shop for another model or size. In this case , you can choose a new product , as stock available in our shop . The new product will be shipped within twenty (20) business days from the formalization of the exchange for the choice of the new product .

You can also request the exchange of a product if it finds fault. In this case, when you request the exchange , you must inform via email (arte@eagp.com.br), the alleged defect which refers the complaint , explaining about the problem occurred .

The defective product returned will undergo an analysis of EAGP together with its suppliers , to be held in an approximate period of 30 ( thirty) days from the receipt of the product by the store , in order to show the defect and be able to ensure your satisfaction . After analyzing the product returned and found the defect , will be sent a new product, the same as claimed. In the absence of product in stock, the customer will be notified and may choose another product for exchange , as stock in our shop .

If the product has no defect , the exchange will not be allowed and the customer will receive back the product to a report from Brazil EAGP about the conclusions drawn.

In addition to the cases above , you are entitled to the waiver of the purchase in our shop . In this case, the reimbursement of the amounts paid for the product will only be made ​​upon receipt of the product by EAGP Brazil .

ATTENTION:

  • Every intention of replacement or withdrawal must be previously communicated by the customer to EAGP staff , through contact by email: arte@eagp.com.br.
  • The product can only be sent back to EAGP Brazil by the customer after the notification referred to above , by means of which the customer will be instructed about the procedures to be followed .
  • Exchanges and withdrawals should be raised to meet the EAGP Brazil in up to twenty (20 ) calendar days of receipt of the product, except in cases of exchange for defect in the product , which must be requested within 30 ( thirty) days from the receipt of the product .
  • If there is a difference in values ​​between the new product chosen and changed product, the customer must pay the difference , and in this case, the new product is only sent after confirmation of payment.
  • The exchange of the object or product withdrawal may not have use of evidence and must contain the original packaging and labels.
  • To ensure your satisfaction and good relationship with the store, the freight exchange or waiver runs account EAGP Brazil . In the case of alleged defect that is not allowed to return, EAGP Brazil reserves the right to charge the freight for return of the goods .
  • Recalling that EAGP is available to its customers regardless of the formal exchange, through contact by email.
  • We do not accept exchange or refund of products in the category Art or services .

IF NOT ANY OF MEETING REQUIREMENTS ABOVE, REPLACING OR WITHDRAWAL NOT BE AUTHORIZED , AND THE PRODUCT AUTOMATICALLY TO SENDER SENT BACK , IF SENT WITHOUT CONTACT.

Payment

  • How can I pay?

– You can pay your products in different ways : cash , invoice or credit card ( check the available flags according to Paypal and PagSeguro ).

Privacy policy

This shop was structured to customer safety .

registration data and customer shipment are exclusively for internal control of the store and ensure customer privacy .

All services should have a contact email with arte.eagp@gmail.com after purchase for briefing the completion of the chosen service .

The buying customer data is sent to the chosen payment system ( PayPal or PagSeguro ) , not fitting the EAGP responsibility for ensuring receipt of payment or the handling of customer information by these companies .

This shop is protected by the security service system Ultimate Security Blog , and Acumatix Security.

The registration and use of the shop is required to purchase and made ​​by free and spontaneous customer will.

Acceptance of Terms and conditions of service and Privacy Policy is required to finalize the purchase .


SERVICE CONTRACT AND OTHER AGREEMENTS

CONTRACTOR – Buyer;

HIRED –     EAGP BRASIL, based in Raguna Cabral Street, no . 397 , CEP 01550-010 , São Paulo – SP, registered under CNPJ no. 16,698,981 / 0001-22 , hereinafter HIRED;.

For this particular instrument , the above qualified parties resolve to execute this AGREEMENT upon the terms and conditions mutually agreed upon , namely:

OBJECT

  1. The service to be provided by the HIRED is the < strong> illustration < / strong > , provided by the CONTRACTOR and under its own responsibility, as specified below .

1.1 Specification of services: CHARACTER CARTOON ( FINISHING SIMPLE ) OR CHARACTER CARTOON ( FINISHING FINE ) OR COMPLEX SCENE

PRICE AND PAYMENT TERMS

  1. The services object of this contract , the contractor shall pay the HIRED the amount under the conditions present at the time of purchase on this website .

SERVICES OF EXECUTION

  1. The performance of the service will consist of the following steps and conditions: a) Collection of relevant material by the ( a) CONTRACTOR content detailing, colors, graphics format; b ) Creation and Development of the illustrations ; c ) Approval of the illustrations created and developed in the form and conditions of the previous items .
  1. For the implementation of the above service, is obliged to ( a) CONTRACTOR to provide the HIRED all information , documents , content detailing, colors and other elements required to perform the services within the maximum period of ten (10) days from the request made by the HIRED , it being understood that that request may occur whenever the same need.
  1. The routing of the material by ( a) Contractor shall be made ​​directly to the address of the HIRED , by email , mail or delivered to the office of the same .
  1. Sealed the exchange of successful models depending on the item ” c” of the clause “3” above.
  1. The theme and content of the securities, whether text, images , etc. They are the sole responsibility of ( a) contractor , with full exemption from HIRED.
  1. Despite the exemption from liability of the HIRED , mentioned in the preceding clause , it is provided to the same non-acceptance and the subject of refusal or content material that somehow leads to apology for crime , racism, discrimination of any kind or contrary to the existing laws .

DEADLINE

  1. The deadline for execution of the services is thirty (30 ) days of full compliance with the preceding clause , the contractor.
  1. The delivery of services will be by electronic media.

PARENTAL LEAVE

  1. The creation of this object illustrations will be ( will ) work (s ) intellectual author illustrator creation, Emerson Almendra Garcia Pereira , described in the preamble , so exclusive holder of the rights , moral and economic , arising therefrom under the tutelage of Law 9.610 / 98, inalienable and indispensable .
  1. Thus, this beneficial owners of the said rights , met other conditions of this , AUTHORIZES the CONTRACTOR play full , unadulterated and cuts, cited (s ) and described (s ) work ( s), no matter assignment and transfer of the corresponding copyright, of which the licensor is the exclusive holder .
  1. The authorization hereby agreed intended for use (s ) work (s ) for the purposes and effects of this contract , being prohibited its use for any other purpose , as well as prohibited assignment or transfer to third parties in any form or condition .
  1. CONTRACTOR undertakes to ensure by the above copyright, also forcing up to be included in any publication authorship of the work .

TERMINATION

  1. The delay in payment of the above values ​​, the contractor will incur a fine of 2% ( two percent) and interest of 1% (one percent ), and indexation .
  1. The delay in payment for more than thirty (30) days of any portion of the price , will result in the termination of this contract , regardless of any notice or warning, losing ( a) CONTRACTOR , in favor of the HIRED , all values ​​until then paid , given that in this case will be due by the BUYER the minimum of 50% (fifty percent) of the value of the services herein contracted with indexation .
  1. This contract may be considered terminated by operation of law in the event of default , non- performance of any obligation by ( a) CONTRACTOR , which makes the execution of the service or failure to comply with the deadlines by the parties. So in the event of termination by either party , bankruptcy or bankruptcy or in cases other cases of non-compliance with the present conditions by either party .
  1. The use (s) of work (s ) that violate the authorization of the terms hereby agreed , subject the CONTRACTOR to fine the indemnity basis from already fixed in the amount of thirty (30) times the value of this contract , which will undergo correction monetary .

GENERAL PROVISIONS

  1. They are secured exclusively to the HIRED all copyrights mentioned herein , even in the case of contract termination .
  1. The parties are independent contractors , and each solely responsible for their actions , obligations and content of the information provided , in any event , given that this instrument does not create any partnership , employment or representation between them , none of them may declare that has any authority to assume , create or represent obligation , express or implied, on behalf of another , regardless of the circumstances or time.
  1. The impossibility of providing the service caused by incorrect information supplied by ( a) CONTRACTOR or omission in the information essential to providing the provision , shall not of breach of contractual obligation of the HIRED , exempting it from any and all liability .
  1. The non-exercise by either party rights or powers to assist you as a result of this contract , or tolerance of delay in fulfillment of the obligations of the other party , does not feature Novation no obligation shall be considered acts of mere liberality .
  1. Unviable execution or completion of the object of this service, for reasons unrelated to the will of the HIRED , the amounts paid by then, will be on account of technical costs and time expended by it.
  1. The contracting parties elect the Central Court of the Judicial District of São Paulo to resolve any questions or disputes arising from this Contract , to the exclusion of any other, however privileged.


SERVICE CONTRACT AND OTHER AGREEMENTS

CONTRACTOR – Buyer;

HIRED –     EAGP BRASIL, based in Raguna Cabral Street, no . 397 , CEP 01550-010 , São Paulo – SP, registered under CNPJ no. 16,698,981 / 0001-22 , hereinafter HIRED;.

For this particular instrument , the above qualified parties resolve to execute this AGREEMENT upon the terms and conditions mutually agreed upon , namely:

OBJECT

  1. The service to be provided by the HIRED is the < strong> animation < / strong > , provided by the CONTRACTOR and under its own responsibility, as specified below .

1.1 Specification of services: ANIMATION 2D OR 3D ANIMATION OR 3D LOGO ANIMATION

PRICE AND PAYMENT TERMS

  1. The services object of this contract , the contractor shall pay the HIRED the amount under the conditions present at the time of purchase on this website .

SERVICES OF EXECUTION

  1. The performance of the service will consist of the following steps and conditions: a) Collection of relevant material by the ( a) CONTRACTOR content detailing, colors, graphics format; b ) Creation and storyboard development; c ) Approval of the storyboard created and developed in the form and conditions of the previous items ; d ) Creation and Development of animations ; e) Approval of animations created and developed in the form and conditions of the previous items .
  1. For the implementation of the above service, is obliged to ( a) CONTRACTOR to provide the HIRED all information , documents , content detailing, colors and other elements required to perform the services within the maximum period of ten (10) days from the request made by the HIRED , it being understood that that request may occur whenever the same need.
  1. The routing of the material by ( a) Contractor shall be made ​​directly to the address of the HIRED , by email , mail or delivered to the office of the same .
  1. Sealed the exchange of successful models depending on the item ” c” of the clause “3” above.
  1. The theme and content of the securities, whether text, images , etc. They are the sole responsibility of ( a) contractor , with full exemption from HIRED.
  1. Despite the exemption from liability of the HIRED , mentioned in the preceding clause , it is provided to the same non-acceptance and the subject of refusal or content material that somehow leads to apology for crime , racism, discrimination of any kind or contrary to the existing laws .

DEADLINE

  1. The deadline for execution of the services is ninety (90 ) days of full compliance with the preceding clause , the contractor.
  1. The delivery of services will be by electronic media.

PARENTAL LEAVE

  1. The creation of this object illustrations will be ( will ) work (s ) intellectual author illustrator creation, Emerson Almendra Garcia Pereira , described in the preamble , so exclusive holder of the rights , moral and economic , arising therefrom under the tutelage of Law 9.610 / 98, inalienable and indispensable .
  1. Thus, this beneficial owners of the said rights , met other conditions of this , AUTHORIZES the CONTRACTOR play full , unadulterated and cuts, cited (s ) and described (s ) work ( s), no matter assignment and transfer of the corresponding copyright, of which the licensor is the exclusive holder .
  1. The authorization hereby agreed intended for use (s ) work (s ) for the purposes and effects of this contract , being prohibited its use for any other purpose , as well as prohibited assignment or transfer to third parties in any form or condition .
  1. CONTRACTOR undertakes to ensure by the above copyright, also forcing up to be included in any publication authorship of the work .

TERMINATION

  1. The delay in payment of the above values ​​, the contractor will incur a fine of 2% ( two percent) and interest of 1% (one percent ), and indexation .
  1. The delay in payment for more than thirty (30) days of any portion of the price , will result in the termination of this contract , regardless of any notice or warning, losing ( a) CONTRACTOR , in favor of the HIRED , all values ​​until then paid , given that in this case will be due by the BUYER the minimum of 50% (fifty percent) of the value of the services herein contracted with indexation .
  1. This contract may be considered terminated by operation of law in the event of default , non- performance of any obligation by ( a) CONTRACTOR , which makes the execution of the service or failure to comply with the deadlines by the parties. So in the event of termination by either party , bankruptcy or bankruptcy or in cases other cases of non-compliance with the present conditions by either party .
  1. The use (s) of work (s ) that violate the authorization of the terms hereby agreed , subject the CONTRACTOR to fine the indemnity basis from already fixed in the amount of thirty (30) times the value of this contract , which will undergo correction monetary .

GENERAL PROVISIONS

  1. They are secured exclusively to the HIRED all copyrights mentioned herein , even in the case of contract termination .
  1. The parties are independent contractors , and each solely responsible for their actions , obligations and content of the information provided , in any event , given that this instrument does not create any partnership , employment or representation between them , none of them may declare that has any authority to assume , create or represent obligation , express or implied, on behalf of another , regardless of the circumstances or time.
  1. The impossibility of providing the service caused by incorrect information supplied by ( a) CONTRACTOR or omission in the information essential to providing the provision , shall not of breach of contractual obligation of the HIRED , exempting it from any and all liability .
  1. The non-exercise by either party rights or powers to assist you as a result of this contract , or tolerance of delay in fulfillment of the obligations of the other party , does not feature Novation no obligation shall be considered acts of mere liberality .
  1. Unviable execution or completion of the object of this service, for reasons unrelated to the will of the HIRED , the amounts paid by then, will be on account of technical costs and time expended by it.
  1. The contracting parties elect the Central Court of the Judicial District of São Paulo to resolve any questions or disputes arising from this Contract , to the exclusion of any other, however privileged.